Skoda India tops JD power Sales Satisfaction Index

We have all been talking about the negatives of Skoda India but here's a pleasant suprise for Skoda customers,

Skoda has just topped the JD Power Asia Pacific 2007 India Sales Satisfaction Index StudySM released on Wednesday.

Sales satisfaction is generally based on six factors — delivery process, delivery timing, salesperson, dealer facility, paperwork and deal. Skoda performed particularly well in three categories, including delivery process, delivery timing and paperwork. Maruti Suzuki and Mahindra follow Skoda, respectively.

Tata is at the bottom,while suprisingly Honda is below the Industry average and is below chevrolet and ford even,Hyundai too has done badly.




Charts courtesy of JD Power

Here's the list:

Skoda -> 797
Maruti Suzuki -> 790
Mahindra-> 789
Toyota -> 781
Chevrolet-> 780
Ford-> 780
Industry average-> 773

Honda-> 766
Hyundai-> 759
Tata-> 730

Source:
2007 India Sales Satisfaction Index Study | J.D. Power and Associates