Think Volvo Think Safety-Think again

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Over 50 travel agencies in Maharashtra, Gujarat and Goa are extremely dissatisfied with the poor quality of buses provided by Volvo India Pvt Ltd. “Even ST buses have a better quality body,” rued Malik Patel, who owns six Volvo buses. “The body is in such a bad condition that a loose part can end up injuring a traveller. Two years ago, a passer-by was killed when a door broke loose due to a faulty lock and hit him,” he added. Agreed Kotak, who purchased six Volvo buses three years ago. “The body develops problems very soon. It also leaks during monsoons.The floor of the bus is so weak that it develops holes,” he said. After paying an enormous amount for these buses, all we get is a poor-quality product and equally bad service,” complained Patel.Purchasing Volvo buses was a regrettably bad deal, feels Chandakant Chheda who works with Neeta Travels, the first agency to introduce these buses in Maharashtra.

Source:State bus owners not happy with quality of Volvos

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Volvo India trucks response to the following has been to blame outsourcing of bus body building and now they have made bus body building in-house itself as a collaboration ironically with the same people who where building the buses earlier.